At StudyStation.live, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services, including tutoring sessions conducted via Zoom, Skype, Google Meet, and other online platforms.
By using our services, you agree to the collection and use of your information in accordance with this policy. Please read the following carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect different types of information to provide and improve our services to you. The types of information we may collect include:
1.1 Personal Information
When you register on our website, use our services, or interact with us, we may collect personal information such as:
Name
Email address
Phone number
Payment information (credit card or other payment details)
Address (optional, if required for invoicing)
Date of birth (optional)
Tutoring preferences and educational background
1.2 Automatically Collected Information
When you use our website, we may automatically collect information such as:
IP address
Browser type and version
Time zone settings
Browser plug-in types and versions
Operating system and platform
Device type (e.g., mobile or desktop)
Information about your visit, including the full URL, page response times, download errors, and duration of visits to certain pages
1.3 Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand your preferences. You can disable cookies through your browser settings, but this may affect the functionality of our site. For more information, please see our [Cookie Policy].
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide Our Services
We use your personal information to:
Facilitate tutoring sessions via Zoom, Skype, Google Meet, or other platforms
Process and manage payments for our services
Schedule and confirm tutoring sessions
Provide customer support and respond to your inquiries
2.2 To Improve Our Services
We use the collected information to:
Enhance our website functionality and user experience
Personalize your experience by remembering preferences and previous interactions
Monitor and analyze usage trends and activities on our site to improve our offerings
2.3 Marketing and Communication
With your consent, we may use your contact information to send you marketing materials, such as newsletters, promotions, or updates about our services. You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
2.4 Legal Obligations
We may use your personal information to comply with legal requirements, such as tax and accounting regulations, or to protect against fraud and other security threats.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing our services (e.g., payment processors, tutoring platforms like Zoom or Google Meet, and IT support).
Legal Authorities: If required by law or in response to valid legal requests, we may disclose your information to law enforcement, government authorities, or other authorized entities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and any resulting changes to our privacy practices.
4. Data Security
We take the protection of your personal data seriously and implement appropriate security measures to prevent unauthorized access, alteration, disclosure, or destruction of your information. These measures include encryption, secure data storage, and access control. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
5.1 Right to Access
You have the right to request access to the personal information we hold about you. If you would like to know what personal data we have, please contact us.
5.2 Right to Rectification
If you believe that any personal information we hold about you is incorrect or incomplete, you may request that we correct or update it.
5.3 Right to Erasure
You may request the deletion of your personal information. We will comply with your request unless we are required to retain certain information for legal or legitimate business purposes.
5.4 Right to Restrict Processing
You have the right to restrict or object to the processing of your personal data under certain circumstances.
5.5 Right to Data Portability
Upon request, we will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
5.6 Right to Withdraw Consent
Where you have provided consent for the collection, processing, or sharing of your personal data, you have the right to withdraw your consent at any time.
6. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete that information immediately.
8. International Transfers
Your personal information may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. By using our services, you consent to the transfer of your information to such countries. We take steps to ensure that your data is adequately protected when transferred internationally.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. By continuing to use our services after such changes, you acknowledge and agree to the updated terms of this policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: info@studystation.live
Founded with the belief that every student deserves individualized attention, Study Station was created to bridge the gap between traditional classroom teaching and customised online learning.